Privacy Policy

1. Introduction

Welcome to AISimplyAgent (a service operated by ai.tuapp.org). We respect your privacy and are committed to protecting the personal data of our users, workspace administrators, and end-customers who interact with our automated WhatsApp AI services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, application, and integrated WhatsApp automation tools.

2. Information We Collect

We may collect information in the following categories:

• Account & Registration Data: Name, email address, company name, and authentication credentials (including Google OAuth tokens).
• WhatsApp Integration Information: Phone numbers connected via Web QR or Meta Business Cloud API, instance identifiers, and connection status metadata.
• Interaction & Knowledge Base Data: FAQ entries, system prompt instructions, customer inquiries, and lead records captured through automated chat conversations.
• Technical & Usage Information: IP addresses, browser type, device information, and diagnostic logs required for service stability and security.

3. How We Use Your Information

We process collected data exclusively for business operational purposes:

• To provision, maintain, and operate your AI WhatsApp workspace and automated response engine.
• To process incoming messages and train your workspace's custom AI agent on your authorized FAQs.
• To send operational alerts, lead notifications, and account-related updates.
• To prevent fraudulent activity, unauthorized access, and ensure compliance with security standards.

4. Third-Party Services & API Data Sharing

AISimplyAgent integrates with trusted third-party providers to deliver core application functionality:

• Meta / WhatsApp Cloud API & Evolution API: Used strictly for transmitting and receiving WhatsApp messages according to your configured AI rules.
• Google Authentication: Used solely for secure user login and identity verification.
• Backend Automation Engines (n8n): Utilized for secure workflow orchestration and webhook processing.

We do not sell, rent, or trade your personal or business data to advertising networks or third-party marketers.

5. Data Retention & Security

We implement industry-standard encryption protocols (TLS/SSL in transit and AES encryption at rest) to protect your workspace data. Data is retained only for as long as your account remains active or as needed to provide you with automated services.

6. Your Data Rights

You have the right to:

• Access, review, or update your workspace settings and company information at any time.
• Disconnect your WhatsApp phone line or Meta integration with a single click from the Settings view.
• Request full account termination and data removal (see our Data Deletion Instructions).

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: